Your consignments are of utmost importance to us. If your package has been lost or damaged in transit and you'd like to make a claim, please complete the form below. Please be advised that you'd be required to make a claim within 24 hours of goods being delivered if you are claiming for damages to your items. For the total loss of your goods, you must claim using this facility within 14 days of the dispatch date. All claims must be placed thought this website and we will not consider claims send to us by email or post. ParceLLink will deal with the person who placed the order only.